Cookie Policy

Introduction

This Cookie Policy explains how CloudRocket ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or refrain from using our website.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies contain information that is transferred to your computer's hard drive. They help us improve our website and deliver a better, more personalized service to you.

Types of Cookies We Use

Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies as they are necessary for the website to work.

• Session Cookies: Temporary cookies that are deleted when you close your browser. They help maintain your session while you navigate through our website.
• Security Cookies: Used to authenticate users and prevent fraudulent use of login credentials.
• Load Balancing Cookies: Help distribute traffic across our servers to ensure optimal performance.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.

• Google Analytics: We use Google Analytics to understand how visitors use our site. This helps us improve user experience and website performance.
• Performance Monitoring: Cookies that track page load times and site performance metrics.

Marketing Cookies

These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same advertisement from appearing repeatedly.

• Advertising Cookies: Used to deliver advertisements that are relevant to you and your interests.
• Retargeting Cookies: Help us show you relevant advertisements on other websites based on your previous visits to our site.
• Social Media Cookies: Enable integration with social media platforms and allow you to share content.

Functional Cookies

These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

• Preference Cookies: Remember your preferences and settings to provide a personalized experience.
• Language Cookies: Remember your language preference for future visits.
• User Interface Cookies: Store your preferences for UI elements like font size and color schemes.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide enhanced functionality:

• Google Analytics: For website analytics and performance monitoring
• Payment Processors: Cookies used by payment gateways to process transactions securely
• Live Chat Services: Cookies that enable live chat functionality on our website
• Social Media Platforms: Integration with Facebook, Twitter, Instagram for sharing content

These third-party cookies are subject to the respective third party's privacy policies. We do not control these cookies and recommend you review the third party's cookie policy.

Cookie Duration

We use both session cookies and persistent cookies on our website:

• Session Cookies: These are temporary cookies that expire when you close your browser. They are used to maintain your session while you navigate our website.
• Persistent Cookies: These cookies remain on your device for a set period or until you delete them. They are used to remember your preferences and settings for future visits.

The duration of persistent cookies varies depending on their purpose:

• Cookie consent preferences: 365 days
• User preferences: 90 days
• Analytics cookies: 24 months
• Marketing cookies: 13 months

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in our Cookie Settings modal, which you can access at any time.

Cookie Settings

You can manage your cookie preferences through our Cookie Settings panel, accessible via the "Cookie Settings" link in our cookie consent banner. You can:

• Accept all cookies
• Accept only necessary cookies
• Reject all non-necessary cookies
• Customize which types of cookies you want to accept

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your ability to use certain features of our website. Here's how to manage cookies in popular browsers:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search, and services > Cookies and site permissions

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. In accordance with GDPR:

• We only use cookies with your explicit consent (except for necessary cookies)
• You have the right to withdraw your consent at any time
• We provide clear information about the cookies we use
• You can manage your cookie preferences at any time
• We respect your privacy and handle your data responsibly

Your Rights

Under GDPR and other applicable data protection laws, you have the following rights regarding cookies:

• Right to be informed: You have the right to be informed about the cookies we use
• Right of access: You can access information about the cookies stored on your device
• Right to rectification: You can update your cookie preferences at any time
• Right to erasure: You can delete cookies stored on your device through your browser settings
• Right to restrict processing: You can limit which cookies are used on our website
• Right to object: You can object to the use of certain types of cookies
• Right to withdraw consent: You can withdraw your consent to non-necessary cookies at any time

Detailed Cookie List

Below is a detailed list of the cookies we use on our website:

Cookie Name	Purpose	Duration	Type
gdpr_cookie_consent	Stores your cookie consent preferences	365 days	Necessary
gdpr_cookie_preferences	Stores your detailed cookie preferences	365 days	Necessary
PHPSESSID	Maintains your session on our website	Session	Necessary
_ga	Google Analytics - Used to distinguish users	2 years	Analytics
_gid	Google Analytics - Used to distinguish users	24 hours	Analytics
_gat	Google Analytics - Used to throttle request rate	1 minute	Analytics

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: sac@cloudrocket.top
• Phone: +44-20-3695-1294 (UK) | +1-855-211-0932 (US)
• Address: 7 Kersfield Rd, London SW15 3HN, United Kingdom